Legal

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how SmarterMe Mental Health Services, operated by Maria Slutski in Ontario, Canada, collects, uses, stores, and discloses personal information submitted through this website and related administrative communications.

1. Scope

This Policy applies to information collected through smarterme.ca, consultation-request forms, email communications, and other administrative interactions with SmarterMe Mental Health Services. Clinical records created by an independent regulated health professional may also be governed by that professional’s own privacy obligations, consent documents, and record-keeping policies.

2. Information we may collect

Depending on how you use the website, we may collect:

• your name, email address, telephone number, province, and preferred method of contact;
• information you choose to include in a consultation request;
• appointment, billing, and administrative information;
• technical information such as browser type, device type, pages visited, and general website-usage data; and
• communications you send to SmarterMe Mental Health Services.

3. How information is used

We may use personal information to respond to inquiries, coordinate consultations, provide administrative support, communicate about availability and next steps, process payments where applicable, maintain business records, improve the website, protect the security of our systems, and meet legal or regulatory obligations.

4. Consent and limiting collection

We collect only information reasonably required for the identified purpose. By voluntarily submitting information, you consent to its collection and use as described in this Policy, subject to applicable law. You may withdraw consent where permitted, although doing so may limit our ability to respond or provide requested services.

5. Service providers

SmarterMe Mental Health Services may use trusted third-party providers for scheduling, hosting, email, payment processing, analytics, document management, and communications. Those providers process information according to their own terms and privacy practices. We seek to use providers appropriate for the nature of the information involved.

6. Disclosure

We do not sell personal information. Information may be disclosed to service providers, participating regulated professionals, or clinical partners when necessary to coordinate a requested service and when permitted by consent or law. Information may also be disclosed where required by law, court order, professional obligation, or to address a serious and imminent safety concern.

7. Security and retention

Reasonable administrative, technical, and physical safeguards are used to protect information. No electronic system is completely secure. Information is retained only as long as reasonably necessary for the applicable purpose, subject to legal, contractual, insurance, and professional record-retention requirements.

8. Access and correction

You may request access to, or correction of, personal information held by SmarterMe Mental Health Services, subject to applicable legal exceptions. Requests should include enough information to verify identity and locate the relevant record.

9. Cookies and analytics

The website may use essential cookies and limited analytics technologies to support functionality, security, and performance. Browser settings may allow you to restrict cookies, although some site functions may be affected.

10. External websites

This website may contain links to third-party websites. SmarterMe Mental Health Services is not responsible for the privacy, security, or content practices of external sites.

11. Changes to this Policy

We may update this Policy from time to time. The current version will be posted on this page with the revised “Last updated” date.

12. Contact

Privacy questions, access requests, or concerns may be directed to:
SmarterMe Mental Health Services
Attention: Maria Slutski
Email: info@smarterme.ca
Ontario, Canada